Have you lost or forgotten your password?
Having trouble logging in, please email firstname.lastname@example.org or call 202-939-8610.
If you have logged in previously, but forgotten your password, please click the "reset password" button and follow the instructions. You will receive an email which will allow you to update your password. If you do not receive the "reset password" email within 10 minutes, check your spam folder as the automatically generated email it may have been routed there. Please make sure that you have entered the same email address you have registered with your Cosmos Club account.
New members will receive instructions and a temporary password in order to access the website for the first time. If you are a new member and have not yet received credentials, please contact Joanne Pierre in our membership department.
Be safe online. Please keep your password safe, do not share it with others and log off completely after every online session. Thank you.
Warning: Users will be locked out of the website after 6 failed login attempts. If you are unable to login after a few tries please email email@example.com and a staff member will contact you to assist and provide access.
Website support hours are from 9am - 5pm Monday - Friday Eastern Responses will be made to email and phone inquiries within 2 hours. Any support requests made after 5pm will be addressed the following business day. Reservations can be made by phone at 202-387-7783